Request Password Reset/Unlock Account

Use the button below to request a password reset email. A link to the password reset tool will be sent to your email address on record.

If you don't receive an email, your email address may be incorrect, please contact the Educational Assistance Program Hotline at 1-833-287-0237 to speak with a Customer Service Representative (CSR). The CSR will take your email address and have it updated on your account profile. Once the email address has been added, return to this page to follow the password reset process.

Please be advised that internet traffic, spam blockers, and firewall settings on personal computers or filters on company email systems may delay the receipt of your email.

Always check your account profile page to ensure the most up-to-date email address is listed.

As a security precaution, the password reset link will be temporary and will expire in 24 hours. If your password reset request expires, the password reset process will need to be repeated.